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Server Management

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Server Performance Management

Datacenter and server management: Needs and challenges

Increasing technology and business challenges such as virtualization, server and data center consolidation require a robust, yet adaptive server management plan for the enterprise. With expensive and mission-critical applications running on server infrastructure, a break-fix management methodology is simply taboo. Be it an over utilized resource causing an application failure or a malicious virus threatening data security, the Datacenter manager requires a server management solution that is proactive, up-to-date with technologies, and business intelligent.

Server Performance Management

ISN's suite of server performance and datacenter management solutions help you to:

  • Monitor availability & performance of servers, services and applications
  • Monitor virtual server performance 24/7, including the guest instances
  • Troubleshoot & resolve bottlenecks using IT dashboards and server tools
  • Monitor key business services & network services: FTP, LDAP, Windows Services...
  • Get in-depth performance details on Microsoft Environments: Exchange, AD & MS SQL
  • Secure servers against internal/ external threats: Event Log, Syslog monitors, SNMP traps
  • Guarantee and deliver promised SLAs with intelligent server management
  • Analyze server usage trends for effective capacity planning


Monitor availability & performance of servers, services and applications

Monitor servers for their availability, response time, packet loss, utilization (CPU, memory and disk) and the processes running. Instead of drilling down to each server to find status, the server infrastructure map shows you at-a-glance each device’s health and the status of services running on each. Be alerted on impending faults by setting up thresholds for every monitored health metric. OpManager’s advanced fault management capabilities include web alarms, Email/ SMS alerts, remedial script/program execution, logging of trouble tickets into an integrated helpdesk etc...

Monitor your virtual server performance 24/7

After having set allocated resources for each guest OS, you will want to be notified on over-utilization before the host server is affected. OpManager provides an exclusive dashboard for VMware ESX servers showing details of every VM instance. You can even Start, Stop or Suspend guest OSs remotely through OpManager without having to switch between different tools.

Troubleshoot performance bottlenecks quickly using IT dashboards and server tools


OpManager stops not just with helping you identify bottlenecks though highly customizable dashboards; you can also start troubleshooting using various in-built network tools:

  • Remote process diagnostics: Lists top 10 processes occupying CPU/ Memory, from where you can stop troublesome processes
  • Real time traffic and performance graphs gives second-by-second updates on resource usage
  • Ping/ Trace route
  • Remote connection tools: Remote Desktop, Telnet/ SSH to the server or connect through a web-console (e.g. VNC or web based control panels)
  • Additional notes provided in each device, especially useful if the device is managed by a service provider


Monitor key business and network services: NNTP, FTP, LDAP, DNS, Windows Services...

OpManager provides out-of-the-box support for monitoring availability and response time of services & windows services. Based upon requirements you can also add monitors for custom services running on TCP ports and Windows services.

Out-of-the-box Service and Windows service monitors:
Service Monitors: DNS, FTP, Finger, HTTPS, IMAP, LDAP, MSSQL, MySQL, NNTP, Oracle, POP, SMTP, Telnet, Web, WebLogic.
Windows Service Monitors: Alerter, DHCP Server, DNS Server, Disk Manager, Event Log, FTP, IAS, IIS, Messenger, MySQL, Net Logon, Print Spooler, RPC, Telephony, Telnet

Get in-depth performance details on Microsoft Environments:

Exchange, Active Directory and SQL monitoring


Stop not with just mail-round-trip monitoring for MS Exchange or service monitoring for Active Directory, MS SQL and Exchange performance. Over exclusive application dashboards, OpManager monitors more than 50 critical metrics on each application/service with default industry best-practiced thresholds helping you spot performance bottlenecks quickly.

Supported version and categories monitored:

MS Exchange 2007/ 2003/ 2000 (Critical Services, Availability Service Monitors, Information Store Mailbox Monitors, SMTP Monitors, Information Store Public Folder Monitors, Information Store Monitors, POP3 & IMAP Monitors, Transport Monitors [2007], Message Transfer Agent Monitors [2003/ 2000], Directory Service Monitors [2003/ 2000], Event Service Monitors [2003/ 2000])

MS Active Directory monitors (Services, LDAP and Network Monitors, AD Database Monitors, NTFRS Process Monitors, System Health Monitors, AD Performance Counters, LSASS Process Monitors)

MS SQL 2000/ 2005 (Services, Buffer Monitors, Cache Monitors, Database Monitors, Logs and connection Monitors, Locks related Monitors, SQL Memory Monitor

Secure servers against internal and external threats:

Event Log/ Syslog monitoring, SNMP TRAP and integration with firewall log analysis...

Prevent malicious virus attacks, secure servers against unauthorized user access, detect performance degradation due to device or service failures by processing SNMP traps, Event Log monitoring, Syslog monitoring and integrating a Firewall Log analysis solution for in-depth visibility into traffic across the firewall.

Guarantee and deliver promised SLA with intelligent server management

Create custom device groups based on the business service they cater to. Analyze group metrics and individual device performance metrics to find how promised SLAs are impacted and what needs to be done to improve.

Analyze server usage trends for effective capacity planning

Historical performance trends and availability reports provide you the necessary information to help plan your server infrastructure capacities and utilize effectively the available IT resources.






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